My Bible School professor would always say that "... delegation is the art of leadership." Sounds good until you start delegating stuff ... hey?

Delegation is vital if you want to lead a growing organisation, compnany or church and strategic systems are vital.

Delegation is to commit or entrust some thing or some duty to another person. It doesn't mean passing the buck to someone else - it means to entrust some one to do something you once did. It implies a bit of training, instructing and coaching. It implies some formal guidelines and may involve correction.

I have a little equation I use when delegating responsibilities. I never delegate 100%. For me it is always 80% with a 10% accountability package and 10% feedback functions built in.

The 80% involves their function and performance. What they are supposed to do and then how they are supposed to do it. The what and how will produce an objective, discernible and measurable outcome.

Look at the outcome; you'll find a 10% accountability package. This is usually me asking them to assure me that the job is being done. I want assurances they are moving along with the process. If I am not assured they are doing the job I keep asking questions and keep going back to them until I am assured. I want to be sure.

During the process there is a 10% Feedback function - this usually takes place via email and incorporates "headlines." Usually a number of bullet points I can scan quickly. If I have a question concerning anything I then write or call and ask for greater feed back from them.

This simple equation of delegation has saved me lots of stress, disappointment and frustrations and has saved a number of our staff and volunteers heart ache.

I hope this works for you as well as it does for me.

 

Tom Rawls

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